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Frequently Asked Questions

Warranty

Manufacturing Defects

The warranty usually covers defects in materials and workmanship that arise during normal use. This includes issues with hardware components such as the motherboard, keyboard, screen, and battery.

Repair Services

If a defect is found, the warranty typically offers repair services to fix the issue at no additional cost.

Customer Support

Warranty coverage often includes access to technical support for troubleshooting and assistance with any issues related to the laptop's performance.

Pre-shipping Testing

Most reputable sellers perform extensive testing on refurbished laptops before resale. This includes hardware diagnostics and software checks to ensure functionality.

Quality Checks

The warranty may cover any necessary quality checks to ensure the laptop meets specific performance standards.

Warranty Period

The warranty will specify the duration of coverage, typically ranging from 10 days to 30 days.

User Damage

The warranty usually excludes coverage for damages caused by user mishandling, accidents, or misuse (e.g., liquid damage, drops, or modifications).

Software Issues

Issues related to software not included with the laptop, such as third-party applications, typically fall outside warranty coverage.

Refurbished Laptops

What is a refurbished laptop?

A refurbished laptop is a pre-owned device that has been inspected, tested, and repaired to ensure it functions like new. It may have been returned due to minor defects, cosmetic imperfections, or customer returns, and has been restored to meet original factory standards.

Are refurbished laptops reliable?

Yes, refurbished laptops undergo thorough testing and quality checks to ensure they are in full working order. They are repaired or upgraded as needed, and often come with a warranty, providing assurance of their reliability.

What is the difference between a refurbished and used laptop?

A used laptop is sold as-is with no repairs or upgrades, while a refurbished laptop has been inspected, repaired, and tested to meet manufacturer standards. Refurbished laptops often come with a warranty, while used laptops typically do not.

Do refurbished laptops come with a warranty?

Do refurbished Laptops Comes with warranty? 90 days to full Year, needs to be correct ( 7 Days to 30 Days)

Will a refurbished laptop look like new?

Not always. Refurbished laptops may have minor cosmetic blemishes, such as small scratches or scuffs. However, the functionality is restored to like-new condition, and any cosmetic damage is typically noted by the seller before purchase.

Are refurbished laptops cheaper than new ones?

Yes, refurbished laptops are typically sold at a significant discount compared to new models, making them an affordable option for buyers looking to save money without sacrificing performance.

What parts are replaced in a refurbished laptop?

Depending on the condition of the laptop, parts like the battery, keyboard, screen, or hard drive may be replaced. Every refurbished laptop goes through a detailed inspection to ensure any faulty components are repaired or replaced.

Can I upgrade a refurbished laptop?

Yes, just like new laptops, refurbished laptops can often be upgraded. You can typically add more RAM, increase storage, or replace other parts as needed, depending on the model.

Will the laptop come with an operating system?

Most refurbished laptops come with a pre-installed operating system, usually the latest version of Windows or macOS, depending on the brand. Be sure to check the product details to confirm the OS version.

Are refurbished laptops good for gaming or heavy tasks?

It depends on the specifications. Some refurbished laptops are equipped with powerful processors, dedicated graphics cards, and sufficient RAM to handle gaming or intensive tasks, while others are more suitable for basic computing. Always check the specs to ensure they meet your performance needs.

General

What is Anand Lapkart?

Anand Lapkart is an online platform that offers a variety of Refurbished Electronic Product, focusing on quality and customer satisfaction,

How do I place an order?

To place an order, browse our product categories, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, and COD.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.

What is your return policy?

We offer a 30-day return policy for most items. If you’re not satisfied with your purchase, please contact our customer service team to initiate a return.

How can I contact customer support?

You can reach our customer support team via email at support@anandlapkart.com or by calling our helpline at 9785035998.

 

. Do you offer international shipping?

Currently, we only ship within INDIA. We are exploring options for international shipping in the future.

Are there any membership or loyalty programs?

Yes! We offer a loyalty program where you can earn points for every purchase. These points can be redeemed for discounts on future orders.

How do I unsubscribe from the newsletter?

To unsubscribe, click the "unsubscribe" link at the bottom of our emails or contact customer support.

Where can I find updates about new products and promotions?

You can stay updated by subscribing to our newsletter and following us on our social media channels.