At Anand Lapkart, we strive to provide high-quality refurbished laptops and mobile phones to our customers. While we ensure that all our products are tested and certified before shipping, we do not offer any return or exchange option. Instead, we offer warranties to give you peace of mind and ensure your satisfaction with your purchase.

1. No Return or Exchange Policy

• No Returns: Once a product is purchased and delivered, it cannot be returned for a refund or exchanged for another product. We encourage our customers to thoroughly review product descriptions and specifications before placing an order.
• No Exchanges: We do not provide product exchanges after purchase. All sales are final.

2. Warranty Coverage

To ensure product quality and customer satisfaction, we offer the following warranty options:

2.1 30-Day Warranty

Some of our products come with a 30-day warranty that covers:

• Manufacturing defects
• Hardware malfunctions under normal usage conditions

If you experience any issues with the product during the 30-day warranty period, you can contact our customer support team for repair or replacement under the warranty terms.

2.2 Testing Warranty

Certain products are covered by a Testing Warranty only, which means:

• You must test the product immediately upon receipt to verify that it is in working condition.
• If the product has any issues upon arrival, you must notify us within 48 hours of delivery.

Testing Warranty is valid for the initial testing period only and does not provide long-term coverage like the 30-day warranty.

3. Warranty Claim Process

To make a warranty claim, you must:

1. Contact our customer service team at support@anandlapkart.com or call us at +91-9785035998.
2. Provide proof of purchase, order details, and a description of the issue.
3. Our team will guide you through the warranty process, which may include product inspection, repair, or replacement, depending on the nature of the issue and the warranty type.

4. Exclusions from Warranty Coverage

The following are not covered under any warranty:

• Damage due to misuse, negligence, or unauthorized modifications
• Accidental damage, including drops, spills, and impact
• Software issues or viruses
• Unauthorized repairs or tampering with the product
• Normal wear and tear, such as cosmetic damage or battery degradation

5. Customer Responsibility

Before purchasing, customers are responsible for:

• Carefully reviewing product descriptions and specifications
• Understanding that Anand Lapkart does not provide return or exchange options
• Testing the product immediately upon receipt if it falls under the Testing Warranty category

6. Contact Information

For any questions about your purchase or to initiate a warranty claim, please contact us:

Anand Lapkart
Email: support@anandlapkart.com
Phone: +91-9785035998

We appreciate your understanding and thank you for choosing Anand Lapkart for your refurbished laptop and mobile phone needs. Our goal is to provide you with high-quality products backed by reliable warranties to ensure your satisfaction.